Category Archives: Staffing

Health Care Industry Annual Turnover Rate About 32%

Posted on May 7, 2019 by Edmund B. Ura

The health care industry is experiencing roughly 32% turnover annually, of which about two-thirds represent “voluntary separations.”  Health centers realize turnover is a significant problem, and a difficult one to tackle.  While everyone wants to reduce turnover, many organizations don’t … Continue reading →

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Your Front-Line Staff Have Pay Pressures — Understand Them

Posted on April 11, 2016 by Edmund B. Ura

Pay isn’t always the answer to every problem, but understanding the pay pressures on the most vulnerable of our employees is essential for every health center.  Front-line employees in the FQHC environment, whether in the the “front office” or “back … Continue reading →

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FQHC Provider Productivity Lags Expectations

Posted on March 28, 2016 by Edmund B. Ura

The actual productivity of FQHC family practice physicians averages about 14% less than what is planned for on a daily basis, and about 11% below expectations on an annual basis. While productivity against expectations is somewhat higher in an incentive … Continue reading →

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The FQHC HR Department – Good Cop or Bad Cop?

Posted on March 1, 2016 by Edmund B. Ura

Of all the functions in an FQHC, human resources seems to be the one that has a “personality,” frequently reflecting its leader, and that is very rarely a good thing.  Every function should have a clear mission in support of the mission of … Continue reading →

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How Much Provider Productivity Does Your Phone System Cost You?

Posted on September 23, 2015 by Edmund B. Ura

While this is known primarily as a human resources focused blog, we frequently reach out into other areas of FQHC operations when they have an impact on what we do.  Right now, the biggest hot button we see is in … Continue reading →

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