Most health centers have ALICEs occupying key patient-contact roles. Not-for-profit does not mean “cheap” and those organizations that address issues like these will better position themselves to achieve their mission.
Resolution #4 – Reconsider your organization’s “minimum wage” in light of all of the costs associated with being cheap
The December 14, 2015 issue of Crain’s Detroit Business featured a series of insightful articles on the problem of Alices written by Lindsay VanHulle. No, not employees named Alice, but ALICE, an acronym for “asset-limited, income-constrained, but employed” popularized by the United Way. ALICEs populate many entry-level, minimally-skilled jobs, but also include a large number of potentially valuable employees. The problem, of course, is that ALICEs have a lot to think about that is not directly related to work, and those thoughts just don’t go away between 9 and 5.
My first really serious consideration of ALICEs came long before the term was coined. I had gone to visit a non-profit health center, and went into the employee break room to get some water. Sitting at a table were two young…
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